1Agreement to Terms
By visiting our website (hidoggo.com) or purchasing goods from Hi Doggo, you agree to be bound by these Terms & Conditions, along with our Privacy Policy and Exchanges & Cancellation Policy.
If you do not agree with any part of these terms, please discontinue using the website. We reserve the right to update or modify these terms at any time without prior individual notice.
2Products & Sizing Accuracy
We strive to display the colors, fabrics, and fit of our pet wear and human apparel as accurately as possible. However, slight variations may occur due to screen calibration and lighting.
Pet Sizing Guide
Please measure your dog's chest girth, neck, and back length using our size charts prior to ordering to ensure maximum comfort.
Stock & Availability
All orders are subject to availability. In the rare event an item is out of stock, we will notify you promptly and issue an instant refund.
3Pricing & Payment Terms
All prices listed on Hi Doggo are in Indian Rupees (INR) and are inclusive of applicable GST taxes.
- Payment Methods: We accept credit/debit cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and Cash on Delivery (COD) for eligible pincodes.
- Price Modifications: Prices for our products are subject to change without notice. Such changes will not affect orders already placed and confirmed.
- Payment Security: All digital transactions are processed through encrypted, RBI-compliant payment gateways.
4Shipping & Doorstep Delivery
We deliver pan-India via express logistics partners. Orders are dispatched within 24–48 business hours after confirmation.
5Exchanges, Returns & Cancellations
We want you and your pet to love every piece. We offer a 7-Day Doorstep Size Swap Policy for unworn items with original tags attached.
For complete step-by-step instructions on requesting a size replacement or cancelling an order prior to dispatch, please review our detailed Exchanges & Cancellation Policy.
6Intellectual Property
All content published on this website, including but not limited to brand logos, product designs, graphics, illustrations, text, and photography, is the exclusive intellectual property of Hi Doggo and is protected under applicable copyright and trademark laws.
No portion of our design patterns, imagery, or brand assets may be reproduced or used for commercial purposes without explicit prior written authorization.
7Limitation of Liability
Hi Doggo shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or purchased products, beyond the total invoice amount paid for the specific order.
Always ensure that pet clothing is comfortable and appropriate for your pet's activity level. Do not leave pets unattended in apparel if they are prone to chewing.
8Governing Law & Support Desk
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.